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Mark G, Al-Ani B, Semaan B. Resilience Through Technology Adoption. In: Proceedings of the 27th international conference on Human factors in computing systems (CHI 2009). Boston, MA: ACM Press; 2009. 689.
González VM, Nardi B, Mark G. Ensembles: Understanding the Instantiation of Activities. Information Technology & People. 2009;22(2):109-31.